Refund Policy
Refund Policy
Thank you for shopping with us. We stand behind the quality of our products and want to ensure you’re satisfied with your purchase. Please read our refund policy carefully before making a purchase.
Digital Products
Due to the nature of digital content, all sales are final once the product has been downloaded or accessed.
We do not offer refunds or exchanges for:
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Sample packs
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Preset packs
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MIDI files
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Serum presets
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Any other downloadable content
This policy helps prevent misuse and unauthorized distribution of our products.
Exceptions
Refunds may be considered in the following cases:
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You accidentally purchased the same product multiple times
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You did not receive the download link or had a technical issue we cannot resolve within 7 business days
To request a refund under these exceptions, please contact us within 7 days of your purchase at contact@teknostate.com. Include your order number and a detailed explanation of the issue.
Need Help?
If you have questions or run into technical issues, don’t hesitate to reach out. We're happy to help and will do our best to resolve any problems you experience.
📧 Contact: contact@teknostate.com
